No returns and exchanges will be accepted. For returns and refunds due to reasons other than faulty products, the customer is to pay for all shipping costs and other fees, including but not limited to import tax, involved in the return of the products.
In the unlikely event of a damaged item or incorrect delivery, please contact us within 7 days of arrival. We will check our stock status and return the item or exchange it for a non-defective item.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shopify@wardrecords.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shopify@wardrecords.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
THE GREAT SATAN, out on Nuclear Blast in 2026. The new music brings Zombie back
to his Hellbilly roots with frenetic cuts such as “Punks & Demons,” “Heathen Days,” “(I’m
a) Rock ‘N’ Roller” and “Tarantula.”
Rob Zombie has achieved great success in the music industry, first as a member of the
multi-platinum band White Zombie and later as a solo artist with even greater results
collecting numerous multi-platinum and gold albums along the way including Hellbilly
Deluxe, The Sinister Urge and Educated Horses. Rob Zombie’s most recent record, The
Lunar Injection Kool Aid Eclipse Conspiracy (2021), debuted at #9 on Billboard’s Top 200
chart, making it his 7th consecutive solo album to debut in the top 10.